laptop and a wrench

Bug

User with a custom role and all privileges is unable to change the ownership of an item shared to a group they are not a member of.

Last Published: November 2, 2022 ArcGIS Online
Bug ID Number BUG-000153192
SubmittedOctober 24, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found10.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

Items shared to groups cannot have their ownership transferred to users without group sharing access. This includes default administrators as well as custom role users with administrator privileges. There is currently a bug that is letting the default administrators transfer the ownership of an item even though they are not part of the groups that the item that is currently shared to. This is to be fixed.

Workaround

  1. Temporarily remove the item from the group before changing ownership. Then, add the item back to the group.
  2. Add the custom member to all groups.

Steps to Reproduce

Bug ID: BUG-000153192

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options