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Bug

Usage details for an item shared through partnered collaboration display no data when viewed using an account from a different organization.

Last Published: March 8, 2022 ArcGIS Online
Bug ID Number BUG-000143309
SubmittedSeptember 29, 2021
Last ModifiedApril 22, 2025
Applies toArcGIS Online
Version found9.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation and is not to be addressed.

Workaround

  • Use this notebook script to clone a story map into a different organization. The usage tab works and the item can be marked as authoritative.
  • Use ArcGIS Online Assistant to clone the item and edit the JSON.

Steps to Reproduce

Bug ID: BUG-000143309

Software:

  • ArcGIS Online

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