laptop and a wrench

Bug

URL for images hosted and publicly shared on ArcGIS Online cannot be used for Shared Theme Logo URL.

Last Published: February 27, 2018 ArcGIS Online
Bug ID Number BUG-000105028
SubmittedMay 9, 2017
Last ModifiedAugust 17, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
Version Fixed5.2
StatusFixed

Workaround

Although the public URL for shared hosted content on ArcGIS Online cannot be saved in the Logo URL field under My Organization > Edit Settings > Shared Theme, the URL can be manually supplied as a value for content that pulls this URL from a field. As the description for Shared Theme states, the values or settings specified under this category are used for app templates such as Story Maps and Open Data sites. As an example, if a web app is created using a template, the public URL is accepted as a valid value in the Title Logo field under the Web App configuration settings. In that case, it does not matter that the public URL does not include the file extension.

Steps to Reproduce

Bug ID: BUG-000105028

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options