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Bug

Upon adding a Web Map Tile Service (WMTS) to the ArcGIS Enterprise portal map viewer, the appropriate tile row and column values are not obeyed after changing the TileMatrixSet parameter from the default to another tiling scheme.

Last Published: April 7, 2020 Portal for ArcGIS
Bug ID Number BUG-000129769
SubmittedMarch 31, 2020
Last ModifiedJune 19, 2025
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This defect is logged against a version of the software that is no longer supported. The issue is not reproducible in newer versions of ArcGIS Enterprise Map Viewer. If experiencing this behavior, please reach out to Esri Support Services, as a new reproduction case is needed to continue the investigation.

Steps to Reproduce

Bug ID: BUG-000129769

Software:

  • Portal for ArcGIS

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