laptop and a wrench

Bug

Upgrading of ArcGIS Enterprise components fails when upgrading for services with the User Principal Name (UPN) Nomenclature configured.

Last Published: January 31, 2022 ArcGIS GIS Server
Bug ID Number BUG-000146380
SubmittedJanuary 26, 2022
Last ModifiedOctober 30, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusDuplicate

Additional Information

This issue is a duplicate of BUG-000103854.

Workaround

Change the Service-Account to Down-Level Long Name (Domain\Username).

Steps to Reproduce

Bug ID: BUG-000146380

Software:

  • ArcGIS GIS Server

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