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Bug

Upgrading ArcGIS Server to version 11.5 fails when the ArcGIS Server site does not contain a registered cache directory named 'arcgiscache'.

ArcGIS GIS Server
Bug ID Number BUG-000180444
SubmittedOctober 27, 2025
Last ModifiedNovember 26, 2025
Applies toArcGIS GIS Server
Version found11.5
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Workaround

Revert ArcGIS Server to the pre-upgrade state, register a cache directory named 'arcgiscache', and then upgrade ArcGIS Server to version 11.5.

Steps to Reproduce

Bug ID: BUG-000180444

Software:

  • ArcGIS GIS Server

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