Bug
Upgrading ArcGIS Collector version from 19.2 to 20.1 while having an offline area on the device disconnects the offline area post upgrade, making the area unacceptable.
| Bug ID Number | BUG-000128175 |
|---|---|
| Submitted | January 27, 2020 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Collector |
| Version found | 19.2.0 |
| Operating System | Apple iOS |
| Operating System Version | 12.0x |
| Status | Non-Reproducible |
Additional Information
This behavior was tested by upgrading from ArcGIS Collector version 19.2 to version 20.1/20.2 and offline map areas were still accessible on the device and sync still completed successfully with existing offline edits. Therefore, this behavior was not reproducible.Workaround
Prevent ArcGIS Collector from auto updating through the device settings until it is ready to sync. Manually remove the offline area and re-download a new one post upgrade.
Steps to Reproduce
Bug ID: BUG-000128175
Software:
- ArcGIS Collector
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