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Bug

Upgrading ArcGIS Collector from 20.2.3 to 20.2.4 may delete offline map areas.

Last Published: January 19, 2023 ArcGIS Collector
Bug ID Number BUG-000136322
SubmittedDecember 21, 2020
Last ModifiedFebruary 14, 2025
Applies toArcGIS Collector
Version found20.2.3
Operating SystemApple iOS
Operating System Version13.0x
StatusNon-Reproducible

Additional Information

ArcGIS Collector retired in December 2021: https://support.esri.com/en/Products/legacy-products/legacy-products/ArcGIS-Collector-iOS/21-0-4. Customers are encouraged to migrate to ArcGIS Field Maps as a replacement for ArcGIS Collector. Refer to this documentation for more information: https://www.esri.com/content/dam/esrisites/en-us/media/pdf/implementation-guides/field-maps-migration-guide.pdf.

Workaround

Before upgrading to ArcGIS Collector 20.2.3, download ArcGIS Field Maps instead.

Steps to Reproduce

Bug ID: BUG-000136322

Software:

  • ArcGIS Collector

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