BUG-000102983 for ArcGIS GIS Server

Bug ID Number	BUG-000102983
Submitted	February 17, 2017
Last Modified	June 5, 2024
Applies to	ArcGIS GIS Server
Version found	10.5
Operating System	Windows OS
Operating System Version	2008 R2 64 Bit
Status	Duplicate

Additional Information

Duplicate of NIM094625: Duplicate of NIM094625

Workaround

1. Stop the AGS service under Windows2. Open <a href="file:C:/Program" target="_blank">C:\Program</a> Files\ArcGIS\Server\framework\etc\hostname.properties and take note of hostname variable which should match the Private IP of the AWS instance.3. Open <a href="file:C:/Program" target="_blank">C:\Program</a> Files\ArcGIS\Server\framework\etc\machine-config.xml and update the <MachineName> tag to reflect the Private IP address of the instance and then save it.4. Open <a href="file:C:/arcgisserver/config-store/machines" target="_blank">C:\arcgisserver\config-store\machines</a> and change the name of the LOCALHOST folder to the 10.0.2.143.5. Open <a href="file:C:/arcgisserver/config-store/machines" target="_blank">C:\arcgisserver\config-store\machines</a> and change the name of LOCALHOST.json to 10.0.2.143.json6. Open <a href="file:C:/arcgisserver/config-store/machines/10.0.2.143.json" target="_blank">C:\arcgisserver\config-store\machines\10.0.2.143.json</a> and update the machineName variable to reflect the private IP.7. Open <a href="file:C:/arcgisserver/config-store/clusters/default.json" target="_blank">C:\arcgisserver\config-store\clusters\default.json</a> and update the json to reflect... {"clusterName":"default","clusterProtocol":{"type":"TCP","tcpClusterPort":4004},"configuredState":"STARTED","machineNames":["10.0.2.143"]}8. Open <a href="file:C:/arcgisserver/config-store/clusters/default" target="_blank">C:\arcgisserver\config-store\clusters\default</a> and update LOCALHOST.dat to 10.0.2.143.dat9. Open <a href="file:C:/arcgisserver/config-store/clusters/default/10.0.2.143.dat" target="_blank">C:\arcgisserver\config-store\clusters\default\10.0.2.143.dat</a> and replace LOCALHOST with 10.0.2.14310. Restart the AGS service and you should now be able to continue through the upgrade process successfully.