laptop and a wrench

Bug

Updating the URL Key of an ArcGIS Online Organization does not change the domain stored in the JSON of hosted applications.

Last Published: January 13, 2017 ArcGIS Online
Bug ID Number BUG-000101279
SubmittedDecember 7, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.3
Operating SystemN/A
StatusKnown Limit

Additional Information

When the URL of an Org is changed, ArcGIS Online does NOT automatically go in and change the URL for all apps and content. This must be done manually. The Org Admin needs to understand the implications of updating the URL, especially if there is a lot of content and customization. It is not recommended in those cases. The URL should ONLY be changed on new orgs with no content. That is the safest path.

Workaround

Use <a href="https://ago-assistant.esri.com" target="_blank">https://ago-assistant.esri.com</a>/ to manually update the URL in the JSON of the application.

Steps to Reproduce

Bug ID: BUG-000101279

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options