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Bug

Updating the Portal for ArcGIS site's shared key following documented workflow causes all accounts to be locked out from Portal for ArcGIS.

Last Published: May 27, 2021 Portal for ArcGIS
Bug ID Number BUG-000140166
SubmittedMay 25, 2021
Last ModifiedDecember 13, 2024
Applies toPortal for ArcGIS
Version found10.9
Operating SystemWindows OS
Operating System Version2019 64 Bit
Version Fixed10.9.1
StatusFixed

Workaround

Do not update the Portal for ArcGIS site's shared key as there is no documented benefit for doing so.

Steps to Reproduce

Bug ID: BUG-000140166

Software:

  • Portal for ArcGIS

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