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Bug

Updating the credentials of a portal connection in the ArcGIS Monitor component fails.

ArcGIS Monitor
Bug ID Number BUG-000172618
SubmittedNovember 26, 2024
Last ModifiedJune 24, 2025
Applies toArcGIS Monitor
Version found2024.0.1
Operating SystemWindows Server
Operating System Version2022
Version Fixed2024.1
StatusFixed

Workaround

  1. Unregister the ArcGIS Monitor Agent.
  2. Register the ArcGIS Monitor Agent again, following the instructions in the following documentation: https://doc.arcgis.com/en/monitor/2024.0/install/windows/register-monitor-agent-with-monitor-server.htm#:~:text=begin%20collecting%20data.-,Register%20as%20a%20new%20agent,-To%20register%20a
  3. Ensure that the username and password entered in Step 2 are the username and password for the ArcGIS Monitor Server Admin.
  4. Register the Portal for ArcGIS component, following the instructions in the following documentation: https://doc.arcgis.com/en/monitor/2024.0/get-started/windows/register-portal-for-arcgis.htm#:~:text=Portal%20for%20monitoring.-,Register%20Portal%20for%20monitoring,-You%20must%20be
  5. Use the Portal for ArcGIS admin credentials for Step 4.

Steps to Reproduce

Bug ID: BUG-000172618

Software:

  • ArcGIS Monitor

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