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Bug

Updating the ArcGIS Hub Community short name does not update the main organization's self call which causes errors when trying to sign into a Community organization from the Hub Overview.

Last Published: November 13, 2019 ArcGIS Online
Bug ID Number BUG-000126529
SubmittedNovember 5, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.3
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

We do not have automated support for changing the shortname of the Community organization, but ArcGIS Hub Customer Support can help to change the short name.

Workaround

If the Community organization short name is reverted to what it originally was when the Hub was set up, the admin sign in functionality works again.

Steps to Reproduce

Bug ID: BUG-000126529

Software:

  • ArcGIS Online

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