laptop and a wrench

Bug

Updates to the user profile in the ArcGIS Companion app are not reflected in the app until the profile is closed and reopened.

ArcGIS Companion
Bug ID Number BUG-000162959
SubmittedNovember 15, 2023
Last ModifiedFebruary 22, 2026
Applies toArcGIS Companion
Version found4.2
Operating SystemApple iOS
Operating System Version16.x
StatusKnown Limit

Additional Information

The app has been deprecated since 2025.

Workaround

Refresh the profile pages for the updated information to come into effect (often by closing and reopening the client profile). It is a matter of user experience as opposed to compromised functionality.

Steps to Reproduce

Bug ID: BUG-000162959

Software:

  • ArcGIS Companion

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options