laptop and a wrench

Bug

Updates to the CrowdStrike software cause the ArcGIS Enterprise components installed on affected machines to fail.

Portal for ArcGIS
Bug ID Number BUG-000169285
SubmittedJuly 22, 2024
Last ModifiedJune 29, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed11.4
StatusFixed

Additional Information

If the issue occurs, please contact Esri Support Services for a resolution.

Steps to Reproduce

Bug ID: BUG-000169285

Software:

  • Portal for ArcGIS

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