Updates to Enterprise Accounts (such as the display name and email address in the Active Directory Federation Services) are not replicated through Security Assertion Markup Language (SAML) subsequent assertions.
Last Published: February 27, 2017ArcGIS Online
Bug ID Number
October 24, 2014
March 30, 2022
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Delete the existing account and create a new account to reflect the updated information.