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Bug

'Update User' inconsistently updates the 'firstname,' 'lastname,' and 'fullname' properties.

Last Published: July 1, 2019 Portal for ArcGIS
Bug ID Number BUG-000122857
SubmittedJune 5, 2019
Last ModifiedFebruary 20, 2025
Applies toPortal for ArcGIS
Version found10.7
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Review

Workaround

Making an update to a name does not update the Full Name property. Instead, update the First Name and Last Name properties together, even if one or the other is not changing. This ensures that the First Name, Last Name, and Full Name are all correct,

 

For example, a user account has the following properties:

  • First Name: Harry
  • Last Name: Seldon
  • Full Name: Harry Seldon

 

To update the First Name to 'Hari' and properly update the Full Name to 'Hari Seldon,' supply the Last Name value when submitting the request:

  • ArcGIS API for Python: user.update(first_name="Hari", last_name="Seldon") produces the full name "Hari Seldon"
  • REST API: ensure the payload includes {"f":"json", "firstName":"Hari", "lastName":"Seldon"}

 

Steps to Reproduce

Bug ID: BUG-000122857

Software:

  • Portal for ArcGIS

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