laptop and a wrench

Bug

Update ‘Activate Subscription’ documentation to mention hyphens cannot be used at the start and end of the organization short URL

ArcGIS Online
Bug ID Number BUG-000122328
SubmittedMay 10, 2019
Last ModifiedJuly 29, 2025
Applies toArcGIS Online
Version found7.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed7.2
StatusFixed

Workaround

Change the organization short name to not start the URL with a hyphen.

Steps to Reproduce

Bug ID: BUG-000122328

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options