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Bug

UNC paths that are hyperlinked into pop-ups are no longer working in Map Viewer Classic after the June release.

Last Published: September 22, 2021 ArcGIS Online
Bug ID Number BUG-000141344
SubmittedJuly 9, 2021
Last ModifiedJanuary 27, 2025
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System Version10.0
StatusKnown Limit

Additional Information

UNC links are not supported HTML in ArcGIS Online. Refer to the following link, https://doc.arcgis.com/en/arcgis-online/reference/supported-html.htm#ESRI_SECTION1_6442922BB60E4D94B28EC8EBEE5FC7BB.

Workaround

Add the UNC path as plain text in the pop-up to allow users to copy and paste it to Windows Explorer.

Steps to Reproduce

Bug ID: BUG-000141344

Software:

  • ArcGIS Online

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