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Bug

Unable to zoom in after changing the basemap from Terrain with Labels to other basemap in ArcGIS Online Map Viewer.

Last Published: August 9, 2019 ArcGIS Online
Bug ID Number BUG-000120185
SubmittedFebruary 20, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found6.4
Operating SystemWindows OS
Operating System Version10
StatusNon-Reproducible

Additional Information

Unable to reproduce the behavior using steps provided in the issue. This is resolved along with another fix.

Workaround

Re-configure the map extent after changing the basemap.

Steps to Reproduce

Bug ID: BUG-000120185

Software:

  • ArcGIS Online

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