laptop and a wrench

Bug

Unable to view the USGS map service when the layout is exported at a larger scale.

ArcGIS Pro
Bug ID Number BUG-000168178
SubmittedJune 7, 2024
Last ModifiedJune 12, 2024
Applies toArcGIS Pro
Version found3.3
Operating SystemWindows OS
Operating System VersionN/A
StatusDuplicate

Workaround

  • In ArcGIS Pro, use the Copy to Clipboard button in the Output section of the Share tab in the ribbon. The copied image of the layout with the basemap showing can be pasted directly into the layout or in an application.
  • Lower the DPI to 150, and the map is going to be visible in the exported output.

Steps to Reproduce

Bug ID: BUG-000168178

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options