| Bug ID Number |
BUG-000169757 |
| Submitted | August 6, 2024 |
| Last Modified | September 3, 2025 |
| Applies to | ArcGIS Online |
| Version found | June 2024 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
The required version for related records to work with enterprise services in ArcGIS Online is Enterprise 11.3 for map services and Enterprise 11.2 for feature services.
Workaround
View the related records in Map Viewer Classic.
Steps to Reproduce