Bug
Unable to view the legend for a cached map service in ArcMap.
| Bug ID Number | BUG-000113326 |
|---|---|
| Submitted | April 18, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.5 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
1. Add all layers for the map service to the map in ArcGIS Online individually.2. Save the map.3. From ArcGIS Online, open the map in ArcGIS Desktop.The legend is visible in ArcMap.Additional Note: If the URL for the map service is added to the ArcGIS Online web map and the map is opened in ArcGIS Desktop, the legend is not be visible in ArcMap.Steps to Reproduce
Bug ID: BUG-000113326
Software:
- ArcGIS for Desktop
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App