Bug
Unable to view the Adobe Illustrator Exchange (AIX) file type in Adobe Illustrator 2021 (25.2v) after installing it on a Mac OS machine.
| Bug ID Number | BUG-000137584 |
|---|---|
| Submitted | February 19, 2021 |
| Last Modified | July 7, 2025 |
| Applies to | ArcGIS Maps for Adobe Creative Cloud |
| Version found | 2.2 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Version Fixed | 2.2.2 |
| Status | Fixed |
Additional Information
This issue is fixed in a patch. Refer to, https://community.esri.com/t5/arcgis-maps-for-adobe-creative/arcgis-maps-for-adobe-creative-cloud-2-2-2-patch-macos-is-now/ba-p/1028285.Workaround
Downgrade to Adobe Illustrator 2021 (25.1v) or lower.
Steps to Reproduce
Bug ID: BUG-000137584
Software:
- ArcGIS Maps for Adobe Creative Cloud
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