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Bug

Unable to view JPEG imagery layers published using the Multiple Imagery Layer option in ArcGIS Online.

Last Published: February 10, 2022 ArcGIS Online
Bug ID Number BUG-000143581
SubmittedOctober 11, 2021
Last ModifiedFebruary 13, 2025
Applies toArcGIS Online
Version found9.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Workaround

  • Convert the image from JPEG to TIFF.
  • Project the image using WGS 1984 or WGS 1984 Web Mercator (Auxiliary Sphere).

Steps to Reproduce

Bug ID: BUG-000143581

Software:

  • ArcGIS Online

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