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Bug

Unable to use the Portal for ArcGIS GUI installer to specify a domain account as service account if the following group policy is applied: "Network access: Restrict clients allowed to make remote calls to Security Accounts Manager (SAM)."

Last Published: April 21, 2021 Portal for ArcGIS
Bug ID Number BUG-000137421
SubmittedFebruary 11, 2021
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusWill Not Be Addressed

Additional Information

Allow the ArcGIS user access to Active Directory.

Workaround

Use the command line tool instead of the GUI installer. Add the ArcGIS user to the group Active Directory policy.

Steps to Reproduce

Bug ID: BUG-000137421

Software:

  • Portal for ArcGIS

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