Unable to use the Cached Map service with custom scales as a basemap with Portal for ArcGIS.
Last Published: February 24, 2022Portal for ArcGIS
Bug ID Number
August 12, 2015
August 19, 2022
Portal for ArcGIS
Operating System Version
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
Create a Basemap Group in Portal for ArcGIS.
Create a web map in Portal for ArcGIS with just the custom basemap > Share with the Basemap Group.
Navigate to My Organization > Edit Settings > Map > Basemap Gallery > Select your Basemap Group> Add default basemaps > Save.
Create a map in Portal for ArcGIS with other layers > Save > Share as Application > Option to use custom scale basemap from the Basemap widget.