Bug
Unable to use the Cached Map service with custom scales as a basemap with Portal for ArcGIS.
| Bug ID Number | BUG-000089876 |
|---|---|
| Submitted | August 12, 2015 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.3.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
- Create a Basemap Group in Portal for ArcGIS.
- Create a web map in Portal for ArcGIS with just the custom basemap > Share with the Basemap Group.
- Navigate to My Organization > Edit Settings > Map > Basemap Gallery > Select your Basemap Group> Add default basemaps > Save.
- Create a map in Portal for ArcGIS with other layers > Save > Share as Application > Option to use custom scale basemap from the Basemap widget.
Steps to Reproduce
Bug ID: BUG-000089876
Software:
- Portal for ArcGIS
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