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Bug

Unable to use preplanned map areas generated from Portal for ArcGIS in ArcGIS Field Maps. Opening the map area causes it to be stuck on Generating.

Last Published: March 9, 2021 ArcGIS Field Maps
Bug ID Number BUG-000137261
SubmittedFebruary 4, 2021
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found20.2.0
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

ArcGIS Enterprise 10.7.1 is in mature support and no longer receives patches. Contact Esri Support Services if the issue persists.

Workaround

Use an ad-hoc offline area creation in the app.

Steps to Reproduce

Bug ID: BUG-000137261

Software:

  • ArcGIS Field Maps

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