laptop and a wrench

Bug

Unable to use Configure ArcGIS Server Account graphical user interface (GUI) tools to specify a domain account as service account when the following group policy is applied, 'Network access: Restrict clients allowed to make remote calls to Security Account Manager (SAM)'.

Last Published: September 22, 2021 ArcGIS GIS Server
Bug ID Number BUG-000137422
SubmittedFebruary 11, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusNon-Reproducible

Additional Information

“The user who runs the utility must have administrative rights on the machine. The domain account specified in the utility is not be the one making the remote call to the SAM; it is the user running the utility that makes that call."

Workaround

There are two workarounds, but they might not be feasible in a Security Technical Implementation Guide (STIG) environment:

  • Temporarily promote the domain account to an administrator.
  • Disable the group policy:
    • Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options > Network access: Restrict clients allowed to make remote calls to SAM, or from the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\RestrictRemoteSAM.

Steps to Reproduce

Bug ID: BUG-000137422

Software:

  • ArcGIS GIS Server

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