laptop and a wrench


Unable to upload large tile packages (over 1GB) through Add Item in ArcGIS Online.

Last Published: March 1, 2016 ArcGIS Online
Bug ID Number BUG-000093267
SubmittedDecember 31, 2015
Last ModifiedMarch 30, 2022
Applies toArcGIS Online
Version found3.10
StatusWill Not Be Addressed

Additional Information

This can be found in the documentation at: 'Organizational and public accounts can upload items through My Content that are up to 1 GB in size. This is a browser limit; larger file sizes may be supported when uploading through desktop applications such as ArcGIS for Desktop.'


Use the Share Package tool.

Steps to Reproduce

Bug ID: BUG-000093267


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic