laptop and a wrench

Bug

Unable to upload images to a survey in ArcGIS Survey123 for iOS mobile app.

ArcGIS GIS Server
Bug ID Number BUG-000173151
SubmittedDecember 18, 2024
Last ModifiedFebruary 10, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

Verify that Survey123 has the necessary OS permissions to access images in the photo gallery. To check iOS permissions: - Open the Settings application. - Select Privacy & Security. - Select Photos. - Select Survey123. - Verify Survey123 either has Full Access or Limited Access. If Limited Access is selected, ensure that the uploaded image in Survey123 is one of the images that has access enabled.

Workaround

Use the capture option to take a picture.

Steps to Reproduce

Bug ID: BUG-000173151

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options