laptop and a wrench

Bug

Unable to upload a WEBM video in ArcGIS Story Maps with a custom role.

ArcGIS Online
Bug ID Number BUG-000168370
SubmittedJune 14, 2024
Last ModifiedAugust 22, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
StatusUnder Consideration

Workaround

Upload an MP4 (.mp4) file or upload a WEBM (.webm) file to the item when it is not in a shared update group.

Steps to Reproduce

Bug ID: BUG-000168370

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options