laptop and a wrench

Bug

Unable to upgrade ArcGIS Desktop 10.4.1 to ArcGIS Desktop 10.5 directly on Windows Server 2008 SP2 64-bit.

Last Published: January 12, 2017 ArcGIS for Desktop
Bug ID Number BUG-000101704
SubmittedDecember 22, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.5
Operating SystemWindows OS
Operating System Version2008 64 Bit
StatusNon-Reproducible

Additional Information

Upgrade can be done successfully.

Workaround

ArcGIS Desktop 10.4.1 must be uninstalled manually because ArcGIS Desktop 10.4.1 cannot be uninstalled via the Installation wizard on Windows Server 2008 SP2 64-bit.

Steps to Reproduce

Bug ID: BUG-000101704

Software:

  • ArcGIS for Desktop

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