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Bug

Unable to type into the text box when selecting the Other option in a dropdown question type in a Survey123 for ArcGIS form accessed through Safari on iOS mobile devices.

Last Published: February 24, 2020 ArcGIS Survey123
Bug ID Number BUG-000128151
SubmittedJanuary 24, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.7
Operating SystemApple iOS
Operating System Version13.0x
StatusWill Not Be Addressed

Additional Information

The issue is not reproducible in the latest iOS 13.4 and 13.5.1.

Workaround

  1. Use multiple choice question type instead (although this takes up a considerable amount of space on the page because in the user's case they have 100+ options in the dropdown).
  2. Remove the 'Other' option in the dropdown and instead add a singleline/multiline text question following up the dropdown question for survey takers to fill in if none of the options in the dropdown apply to them.

Steps to Reproduce

Bug ID: BUG-000128151

Software:

  • ArcGIS Survey123

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