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Bug

Unable to take areas offline in ArcGIS Field Maps for non-hosted feature services.

Last Published: May 7, 2021 ArcGIS Field Maps
Bug ID Number BUG-000136918
SubmittedJanuary 21, 2021
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found20.2.0
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

This is an expected behavior when working with ArcGIS Server feature services that are not shared publicly or are secured services. The packaging servers cannot access these types of services to generate the offline map areas. This is not unique to constructing map areas using the ArcGIS Field Maps web application but with ArcGIS Online as well. Refer to https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm and the note under 'Create, edit, and manage map areas' about: "You also cannot create a map area if your web map contains a secure public feature service from an ArcGIS Server site."

Steps to Reproduce

Bug ID: BUG-000136918

Software:

  • ArcGIS Field Maps

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