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Bug

Unable to take ArcGIS Pro licenses offline in situations where the license expiration date is not correctly synced with the organization expiration date.

Last Published: May 28, 2018 ArcGIS Online
Bug ID Number BUG-000113766
SubmittedMay 5, 2018
Last ModifiedAugust 14, 2025
Applies toArcGIS Online
Version found6.1
Version FixedN/A
StatusFixed

Additional Information

Fixed on 5/24/2018.

Workaround

Customers facing this issue should log a case with Tech Support. While this bug is being fixed, a workaround is available that requires a back-end modification to the account.

Steps to Reproduce

Bug ID: BUG-000113766

Software:

  • ArcGIS Online

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