laptop and a wrench

Bug

Unable to switch to OpenStreetMap (OSM) basemap if the current basemap is a custom basemap with non-Web Mercator coordinate system in ArcGIS Online.

Last Published: January 27, 2016 ArcGIS Online
Bug ID Number BUG-000092532
SubmittedNovember 27, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.10
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed4.1
StatusFixed

Workaround

Open other basemap from Gallery, and change to OSM basemap.

Steps to Reproduce

Bug ID: BUG-000092532

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options