laptop and a wrench

Bug

Unable to switch subscriptions in ArcGIS Enterprise Cloud Builder 10.7 for Microsoft Azure.

Last Published: February 5, 2020 ArcGIS GIS Server
Bug ID Number BUG-000128249
SubmittedJanuary 30, 2020
Last ModifiedJune 3, 2025
Applies toArcGIS GIS Server
Version found10.7
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

Due to current limitations on how Cloud Builder shares authentication session with Azure Client SDKs (PowerShell, CLI etc), this is a difficult task. This work is deferred for now.

Workaround

Uninstall ArcGIS Enterprise Cloud Builder 10.7 for Microsoft Azure.

 

or

 

Change your Windows Password (this works inconsistently).

 

or

 

Follow this Troubleshoot ArcGIS on Azure documentation: https://enterprise.arcgis.com/en/server/latest/cloud/azure/troubleshoot-arcgis-on-azure.htm#anchor4

  1. Log out of all other Microsoft Azure clients on that machine. If remain logged in to Azure from another client, the session token persists.
  2. Close and reopen the web browser.
  3. Clear the browser cache, and delete all cookies and history when clearing the cache.

Steps to Reproduce

Bug ID: BUG-000128249

Software:

  • ArcGIS GIS Server

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