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Bug

Unable to start portal service on Red Hat Enterprise Linux (RHEL) 8 Amazon Machine Image (AMI) instances.

Last Published: November 25, 2022 Portal for ArcGIS
Bug ID Number BUG-000152551
SubmittedSeptember 23, 2022
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemRed Hat Enterprise Linux
Operating System VersionN/A
StatusKnown Limit

Additional Information

It has been determined this issue is related to Security-Enhanced Linux (SELinux), a security architecture for Linux systems.

Workaround

Edit the arcgisportal.service file and add /bin/bash to the ExecStart and ExecStop lines:

ExecStart=/bin/bash /arcgis/portal/startportal.sh

ExecStop=/bin/bash /arcgis/portal/stopportal.sh

Steps to Reproduce

Bug ID: BUG-000152551

Software:

  • Portal for ArcGIS

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