laptop and a wrench

Bug

Unable to display metrics for all registered components.

ArcGIS Monitor
Bug ID Number BUG-000175372
SubmittedMarch 26, 2025
Last ModifiedAugust 27, 2025
Applies toArcGIS Monitor
Version found2024.1.1
Operating SystemWindows OS
Operating System VersionN/A
Version FixedServer 2025.0
StatusFixed

Workaround

  • Shutdown ArcGIS Monitor.
  • Take snapshot of ArcGIS Monitor Server.
    • Create a database backup for good measure.
  • Generate CREATE scripts of views that use metrics data (alerts_view, metrics_data_view, metrics_view).
    • To generate scripts you would 
      • log into pgAdmin4.
      • Expand the Monitor Database.
      • Expand Schemas.
      • Expand views.
      • Right click the desired view (alerts_view, metrics_data_view, metrics_view).
        • Scripts > Create script.
      • Copy the script from the new window to Notepad or Notepad++
  • Drop above views that depend on metric_id (alerts_view, metrics_data_view, metrics_view).
  • ALTER TABLE metrics ALTER COLUMN id TYPE BIGINT.
  • ALTER TABLE metrics_data ALTER COLUMN metric_id TYPE BIGINT.
  • ALTER TABLE alerts ALTER COLUMN metric_id TYPE BIGINT.
  • ALTER sequence metrics_id_seq as bigint MAXVALUE 9223372036854775807.
  • Recreate views previously dropped.
  • Restart ArcGIS Monitor.

Please reach out to Marlon A. or Marlon S. for any clarification.

Steps to Reproduce

Bug ID: BUG-000175372

Software:

  • ArcGIS Monitor

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options