Bug
| Bug ID Number | BUG-000134519 |
|---|---|
| Submitted | October 12, 2020 |
| Last Modified | July 11, 2025 |
| Applies to | ArcGIS Online |
| Version found | 8.3 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Version Fixed | 8.4 |
| Status | Fixed |
As a workaround, search for the user ID to populate the correct username. Refer to the instructions in this article: https://support.esri.com/en/Technical-Article/000022897.
The example below shows that searching the username using the exact username does not populate the same result:
Bug ID: BUG-000134519
Software:
Get help from ArcGIS experts
Download the Esri Support App