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Unable to save the Tour Story Map template when an audio or a video HTML tag is included in the caption.

Last Published: August 18, 2017 ArcGIS Online
Bug ID Number BUG-000091053
SubmittedSeptember 28, 2015
Last ModifiedJune 2, 2021
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
StatusKnown Limit

Additional Information

Closing this out as known limit of feature services and how it filters web content: Workaround is to use different method to add images with these captions.


If the images for the Map Tour or the thumbnail are hosted in ArcGIS Online, the tour is possible to be saved.

Steps to Reproduce

Bug ID: BUG-000091053


  • ArcGIS Online

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