Bug
'Unable to run java.exe’ error received during portal upgrade due to presence of an extension-less file called ‘program’ in the portal install directory which causes the portal homepage to be inaccessible after the upgrade.
| Bug ID Number | BUG-000111763 |
|---|---|
| Submitted | February 18, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 2012 R2 |
| Status | Known Limit |
Additional Information
Microsoft does not recommend having an extension-less file named "Program" in the root of the drive (For example: C:\Program) as this can cause issues with many applications. Upon starting the operating system, if it detects a file or folder in the root of the drive named C:\Program it usually displays the following message: "File Name Warning There is a file of folder on your computer called "C:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?"Workaround
Rename the <a href="file:C:/Program" target="_blank">C:\Program</a> file to <a href="file:C:/Program1" target="_blank">C:\Program1</a>Steps to Reproduce
Bug ID: BUG-000111763
Software:
- Portal for ArcGIS
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