Bug
Unable to route particular origin and destination using a solve operation request to the World Route Service.
| Bug ID Number | BUG-000127785 |
|---|---|
| Submitted | January 7, 2020 |
| Last Modified | June 4, 2025 |
| Applies to | ArcGIS Online |
| Version found | 7.4 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Version Fixed | August 2023 update of routing services |
| Status | Fixed |
Workaround
To solve the route, create a custom travel mode with the Use Hierarchy check box unchecked so the route solver uses the exact algorithm.
Steps to Reproduce
Bug ID: BUG-000127785
Software:
- ArcGIS Online
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