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Bug

Unable to render specific Web Map Tile Service (WMTS) services in ArcGIS Pro.

ArcGIS Pro
Bug ID Number BUG-000172841
SubmittedDecember 4, 2024
Last ModifiedDecember 9, 2024
Applies toArcGIS Pro
Version found3.4
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusWill Not Be Addressed

Additional Information

The RESTful template parameters are in camelCase. Switching to PascalCase as indicated in the WMTS specification documentation resolves the issue in ArcGIS Pro and ArcMap. For instance, instead of using https://tile.sf.gov/api/tiles/p2009_rgb15cm/{tileMatrix}/{tileCol}/{tileRow}, use https://tile.sf.gov/api/tiles/p2009_rgb15cm/{TileMatrix}/{TileCol}/{TileRow}.

Steps to Reproduce

Bug ID: BUG-000172841

Software:

  • ArcGIS Pro

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