laptop and a wrench

Bug

Unable to render National Parks Services (NPS) fonts as symbols when publishing a service from ArcMap to ArcGIS Enterprise.

Last Published: December 9, 2020 ArcGIS GIS Server
Bug ID Number BUG-000135916
SubmittedDecember 7, 2020
Last ModifiedNovember 25, 2025
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

Unable to address this issue within the current product support cycle. Upgrading to map services published from ArcGIS Pro to the latest release of ArcGIS Enterprise resolves the issue. If the issue continues to affect work, contact Technical Support.

Workaround

  1. Export the layer file from ArcMap.
  2. Open the same dataset in ArcGIS Pro 2.6.3.
  3. Import the layer file, apply the same symbology, and publish the map service.

Steps to Reproduce

Bug ID: BUG-000135916

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options