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Bug

“Unable to reach the print service” error when viewing the Organization > Settings > Utility Services page using a custom role in Portal for ArcGIS 10.8.

Last Published: June 25, 2020 Portal for ArcGIS
Bug ID Number BUG-000131217
SubmittedMay 28, 2020
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System VersionN/A
Version Fixed10.8.1
StatusFixed

Workaround

Edit the custom role from Portal for ArcGIS. Navigate to Organization > Member Roles. In Portal Settings, tick the 'Servers' checkbox so that both are ticked.

Steps to Reproduce

Bug ID: BUG-000131217

Software:

  • Portal for ArcGIS

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