laptop and a wrench

Bug

Unable to print the layout from ArcGIS Pro to the RICOH IM C5500 and P 6000 printers.

ArcGIS Pro
Bug ID Number BUG-000168348
SubmittedJune 14, 2024
Last ModifiedOctober 27, 2025
Applies toArcGIS Pro
Version found3.2.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Review

Workaround

Export to PDF and print from the PDF viewer.

Steps to Reproduce

Bug ID: BUG-000168348

Software:

  • ArcGIS Pro

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