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Bug

Unable to print labels when the label expression has a comment starting with a space before a Japanese character in ArcGIS Online Map Viewer.

ArcGIS Online
Bug ID Number BUG-000159331
SubmittedJune 23, 2023
Last ModifiedAugust 28, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online Map Viewer. If the issue occurs, contact Esri Support Services as additional information is required for further investigation.

Workaround

Use Map Viewer Classic.

  1. In the Contents pane, navigate to the layer's properties and click Manage Labels.
  2. Set the dimension of the label to be visible and click the Pencil icon to edit the label expression.
  3. Delete the space before the name on the first row and click OK.
  4. Navigate to the Print button and select one any of the two options (Map or Map with Legend).

The label displays on the exported map.

Steps to Reproduce

Bug ID: BUG-000159331

Software:

  • ArcGIS Online

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