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Bug

Unable to print from ArcGIS Pro to the RICOH C841 Printer.

ArcGIS Pro
Bug ID Number BUG-000158456
SubmittedMay 22, 2023
Last ModifiedSeptember 30, 2025
Applies toArcGIS Pro
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

When printing from ArcGIS Pro, if the printer or print driver shows an error, try using the 'Print As Image' option on the print pane.  This does some of the processing in ArcGIS Pro, avoiding bugs that are due to the printer driver's conversion of vector output into raster for printing.  Refer to 'print as image' in the table in the following help documentation for additional information: https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/print-a-map-or-layout.htm.

Workaround

When printing from ArcGIS Pro, if the printer or print driver shows an error, try using the 'Print As Image' option on the print pane. This does some of the processing in ArcGIS Pro, avoiding bugs that are due to the printer driver's conversion of vector output into raster for printing. Refer to 'print as image' in the table in the following help documentation for additional information: https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/print-a-map-or-layout.htm.

Steps to Reproduce

Bug ID: BUG-000158456

Software:

  • ArcGIS Pro

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